How do I place an order?
How do I cancel an order?
We try very hard to ship all orders within 3 to 7 business days. Email us to see if it is possible to stop the order at email@example.com
How can I add items to an order I've already placed?
How can I remove items from an order I've already placed?
How do I contact you by email?
How do I order a paper gift certificate?
How do I order an E-Gift Certificate?
I don't live in the U.S.; Can I order from you?
How long will it take for my order to arrive?
What methods of shipping do you offer?
Can I use a different carrier (other than those you list)?
Do you deliver to PO Boxes?
Do you ship internationally?
Can I change the shipping address after the order is placed?
How do I return an order?
Do you guarantee your product?
Under what conditions may I return an order?
Am I charged shipping for exchanges?
What if an item is damaged in shipment?
What do I do if an item is missing parts?